IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q496: Which protocol is used to assign IP addresses automatically?
SNMP
DNS
DHCP
FTP
SMTP
Q497: What is the default port for LDAP?
389
636
80
21
443
Q498: Which device stores BIOS?
Cache
RAM
CPU
Hard disk
ROM chip
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
