IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q574: What is the typical voltage of a desktop power supply?
12V
220V
3.3V
5V
110V
Q575: Which device stores BIOS?
Hard disk
RAM
CPU
Cache
ROM chip
Q576: Which RAID level provides only striping with no redundancy?
RAID 0
RAID 10
RAID 6
RAID 5
RAID 1
