IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q616: Which Windows shortcut opens Task Manager?
Alt + Tab
Ctrl + Alt + T
Ctrl + Shift + D
Ctrl + S
Ctrl + Shift + Esc
Q617: What does 'chmod 755 file.sh' do in Linux?
Sets read/execute for all, write for owner
Deletes file
Compresses file
Encrypts file
Moves file
Q618: What is the main function of a firewall?
Control network traffic
Compress files
Monitor CPU usage
Assign IP addresses
Encrypt emails
