IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q661: What is the loopback IP address?
10.0.0.1
192.168.1.1
255.255.255.0
127.0.0.1
0.0.0.0
Q662: What type of storage is SSD?
Flash-based
Optical-based
Tape-based
Cloud-based
Magnetic-based
Q663: What is the main function of a firewall?
Compress files
Control network traffic
Monitor CPU usage
Encrypt emails
Assign IP addresses
