IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q856: Which virtualization software is open-source?
Parallels
VirtualBox
Hyper-V
VMware Workstation
Citrix
Q857: Which command lists files in Linux?
ls
cd
pwd
cp
dir
Q858: Which device stores BIOS?
RAM
CPU
ROM chip
Cache
Hard disk
Latest News
Central Secretariat Officer at NAEB is the National.
Feb 23, 2026
Internal Auditor at Rwanda Women’s Network is a.
Feb 20, 2026
