IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q886: Which port is used by SSH by default?
23
110
443
25
22
Q887: Which technology allows secure remote desktop connections?
Telnet
FTP
RDP
SSH
VNC
Q888: Which type of attack involves sending fraudulent emails?
Brute force
SQL injection
DoS
Phishing
MITM
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