` IT Support / Help Desk | Cyizere, Inc.
IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q892: Which RAID level provides only striping with no redundancy?

RAID 5
RAID 6
RAID 1
RAID 0
RAID 10

Q893: What is the default port for LDAP?

389
80
21
443
636

Q894: What is the purpose of two-factor authentication?

Backup data
Speed up boot time
Reduce bandwidth
Encrypt disks
Increase login security

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