IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q928: Which protocol is used to assign IP addresses automatically?
DHCP
FTP
SMTP
SNMP
DNS
Q929: What type of storage is SSD?
Tape-based
Cloud-based
Flash-based
Optical-based
Magnetic-based
Q930: Which command lists files in Linux?
pwd
cd
cp
ls
dir
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Internal Auditor at Rwanda Women’s Network is a.
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