IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q940: Which command lists files in Linux?
cd
dir
ls
cp
pwd
Q941: Which layer of the OSI model deals with routing?
Transport
Session
Data Link
Network
Application
Q942: What is the loopback IP address?
192.168.1.1
0.0.0.0
255.255.255.0
127.0.0.1
10.0.0.1
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