IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q943: What is the typical voltage of a desktop power supply?
110V
220V
12V
5V
3.3V
Q944: Which technology allows secure remote desktop connections?
Telnet
SSH
RDP
FTP
VNC
Q945: Which Windows shortcut opens Task Manager?
Ctrl + S
Alt + Tab
Ctrl + Alt + T
Ctrl + Shift + Esc
Ctrl + Shift + D
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