IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q118: Which port is used by SSH by default?
110
443
23
25
22
Q119: What is the loopback IP address?
255.255.255.0
192.168.1.1
0.0.0.0
127.0.0.1
10.0.0.1
Q120: Which layer of the OSI model deals with routing?
Transport
Data Link
Network
Session
Application
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