IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q187: Which protocol is used to assign IP addresses automatically?
DNS
SNMP
DHCP
SMTP
FTP
Q188: Which virtualization software is open-source?
Citrix
VMware Workstation
VirtualBox
Hyper-V
Parallels
Q189: What is the purpose of two-factor authentication?
Backup data
Encrypt disks
Increase login security
Speed up boot time
Reduce bandwidth
Latest News
Central Secretariat Officer at NAEB is the National.
Feb 23, 2026
