IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q190: Which port is used by SSH by default?
25
23
443
22
110
Q191: Which tool in Windows shows system logs?
Device Manager
Task Manager
Disk Management
Registry Editor
Event Viewer
Q192: Which device stores BIOS?
Cache
Hard disk
ROM chip
CPU
RAM
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