` IT Support / Help Desk | Cyizere, Inc.
IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q193: Which type of attack involves sending fraudulent emails?

DoS
Phishing
MITM
SQL injection
Brute force

Q194: Which technology allows secure remote desktop connections?

SSH
FTP
Telnet
VNC
RDP

Q195: Which RAID level provides only striping with no redundancy?

RAID 0
RAID 10
RAID 6
RAID 5
RAID 1

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