IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q277: Which RAID level provides only striping with no redundancy?
RAID 5
RAID 1
RAID 0
RAID 10
RAID 6
Q278: Which protocol is used to assign IP addresses automatically?
FTP
DHCP
SMTP
SNMP
DNS
Q279: What is the default port for LDAP?
21
443
80
389
636
