IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q295: What is a Service Level Agreement (SLA)?
Backup schedule
Patch update
Software license
Firewall rule
Contract on service expectations
Q296: What is the purpose of sudo in Linux?
Execute commands as superuser
Start services
Restart system
Check disk space
Create users
Q297: What is the purpose of sudo in Linux?
Restart system
Execute commands as superuser
Start services
Check disk space
Create users
