IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q292: What is the purpose of two-factor authentication?
Backup data
Encrypt disks
Increase login security
Speed up boot time
Reduce bandwidth
Q293: Which RAID level provides only striping with no redundancy?
RAID 10
RAID 5
RAID 1
RAID 6
RAID 0
Q294: What is the typical voltage of a desktop power supply?
12V
220V
110V
3.3V
5V
