IT Officer Software

1. IT OFFICER SOFTWARE

ROCU

Reports To Head of Operations 

REMENT & LOGISTICS OFFICER

Key Duties and Responsibilities

Under the supervision and guidance of the IT Operator:

• To work diligently on the assigned work on time and to produce results;
•  To comply with the instructions of the employer or his/her representative;
• To take good care of and manage the equipment assigned to him/her in his/her work;
• To be at work and respect working days and hours;
• To maintain the confidentiality of work;
•  To provide basic identification documents before starting work;
• To follow the principles and codes of conduct governing the business activities of the Cooperative;
• First line support for all network and software (especially 1st level support for CBS) for all branch staff at headquarter, branches and outlets;
• Responds in a timely manner to service issues and requests;
• Setting up accounts for new users;
• Reviews vendor contracts and coordinates IT software purchases;
• Assist to install software, network, internet, e-mail, printer for all responsible branches;
• Ensure proper maintenance of networking, internet & e-mail, security, backup and recovery;
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems;

• Performances regular system checks to mitigate operational risk;

Any other duty that does not conflict with the laws and regulations as requested by the IT Operator or his/her superior authority.

Qualification and Experience Requirements

• Bachelor’s degree in IT/MIS.
• Minimum one-year working experience in IT/Network field for MFIs/Banks.
• Good understand of banking operation.
• Good knowledge of WAN network, domain user management.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Willing to travel to responsible branches and outlets.

HOW TO APPLY

Interested and qualified candidates should submit the following documents:

1. Motivation letter addressed to the Chairperson of the Board of Directors.
2. Updated Curriculum Vitae (CV) with at least three (3) professional referees and their contact details.
3. Copies of academic degrees and certificates.
4. Copy of National ID.
5. Certificates of service rendered or previous employment certificates proving relevant experience.
6. Professional certificates and academic transcript .
7. Any other relevant supporting documents proving experience and competencies. Applications must be submitted in soft copy as one single combined PDF document to the following email address: abahizisaccongomafinance@gmail.com .

Deadline for submission: 28th October 2026 at 5:00 PM.

Late applications will not be accepted.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.

ABAHIZI SACCO NGOMA is an Equal Opportunity Employer.

Women and persons with disabilities are strongly encouraged to apply.

Done at Ngoma, on 15/10/2026 

NKINZINGABO JOSEPH 

THE CHAIRPERSON OF ABAHIZI SACCO NGOMA