Within the Customer Service function, it is the analyst’s responsibility to deliver management reports to the customer service (operations) manager for monitoring and controlling the performance of the team, customer facing processes and making decisions. Management reporting has to be conducted in line with the applicable HEINEKEN Rules, Standards and Procedures. The Customer Service Analyst is responsible for gathering and interpreting data to identify improvement areas and monitor the progress of improvement projects. Within the daily job, the Customer Service analyst collaborates with internal stakeholders from logistics, financial control, Sales, and IT amongst others
Title: Packaging Operators (10)
Location: Gisenyi Brewery and Soft Drink Plant
ABOUT BRALIRWA
Bralirwa is the largest producer of beers and soft drinks in Rwanda. Our drink offerings have been and remain at the center of Rwanda’s social culture. We launched our EverGreen strategy in February 2021 with the goal to future proof the business, adapt to new external dynamics and emerge stronger from the COVID-19 crisis. EverGreen is a bold strategy to deliver superior and balanced growth and the next evolution of our HEINEKEN business.
We aim to deliver superior, balanced growth by focusing on meeting the needs of consumers and customers through attracting the best talent on the market.
WHAT WE ARE LOOKING FOR
Bralirwa is looking for ten (10) energetic, well-informed, and innovative Packaging Operators who can contribute to the Brewery and Soft Drink Plant business’s performance and understand the essence of great partnership with key stakeholders.
JOB DESCRIPTION
Safety, Food Safety and Sustainability
Quality of the Process and Product
TPM and Continuous Improvement
Process Management
Equipment Management
Educational background, knowledge, and experience
WHAT WE OFFER
We are committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuous development for all employees regardless of age, gender, race, disability, belief and civil partnership, pregnancy, and maternity.
Not only do we offer a competitive salary, but also an additional pension scheme, a loan subsidy, annual bonus, lunch, 100% medical insurance, communication allowance and enjoy a free Friday drink with colleagues.
HOW TO APPLY
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