IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q385: Which tool in Windows shows system logs?
Registry Editor
Disk Management
Task Manager
Device Manager
Event Viewer
Q386: Which device stores BIOS?
Cache
ROM chip
RAM
Hard disk
CPU
Q387: What is Group Policy used for?
Encrypt emails
Assign IP addresses
Install software
Manage user and computer settings
Scan malware
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
