IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q403: What type of storage is SSD?
Tape-based
Flash-based
Cloud-based
Magnetic-based
Optical-based
Q404: What does 'chmod 755 file.sh' do in Linux?
Compresses file
Sets read/execute for all, write for owner
Deletes file
Encrypts file
Moves file
Q405: Which layer of the OSI model deals with routing?
Session
Application
Transport
Data Link
Network
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Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
