IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q448: What type of storage is SSD?
Optical-based
Magnetic-based
Flash-based
Cloud-based
Tape-based
Q449: What is the purpose of sudo in Linux?
Create users
Check disk space
Execute commands as superuser
Start services
Restart system
Q450: Which device stores BIOS?
CPU
Cache
RAM
ROM chip
Hard disk
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
