IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q505: Which technology allows secure remote desktop connections?
RDP
Telnet
VNC
FTP
SSH
Q506: Which virtualization software is open-source?
VirtualBox
Citrix
Hyper-V
Parallels
VMware Workstation
Q507: Which command lists files in Linux?
dir
cp
pwd
ls
cd
Latest News
Safety Officer at Rwanda Energy Group Limited, is a.
Feb 27, 2026
