IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q565: Which tool in Windows shows system logs?
Task Manager
Event Viewer
Registry Editor
Disk Management
Device Manager
Q566: What is the loopback IP address?
10.0.0.1
0.0.0.0
255.255.255.0
127.0.0.1
192.168.1.1
Q567: What is Group Policy used for?
Manage user and computer settings
Assign IP addresses
Scan malware
Install software
Encrypt emails
