IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q67: What is the typical voltage of a desktop power supply?
12V
220V
5V
110V
3.3V
Q68: What type of storage is SSD?
Optical-based
Magnetic-based
Tape-based
Flash-based
Cloud-based
Q69: What is the purpose of two-factor authentication?
Backup data
Increase login security
Encrypt disks
Speed up boot time
Reduce bandwidth
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