IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q826: What does 'chmod 755 file.sh' do in Linux?
Encrypts file
Compresses file
Sets read/execute for all, write for owner
Moves file
Deletes file
Q827: Which layer of the OSI model deals with routing?
Application
Network
Transport
Session
Data Link
Q828: Which command lists files in Linux?
cp
pwd
cd
ls
dir
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