IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q865: Which protocol is used to assign IP addresses automatically?
FTP
SNMP
DNS
SMTP
DHCP
Q866: Which command lists files in Linux?
cp
ls
pwd
cd
dir
Q867: Which Windows shortcut opens Task Manager?
Ctrl + Shift + Esc
Alt + Tab
Ctrl + Shift + D
Ctrl + Alt + T
Ctrl + S
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