IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q871: Which type of attack involves sending fraudulent emails?
SQL injection
DoS
MITM
Phishing
Brute force
Q872: What is the default port for LDAP?
636
21
443
80
389
Q873: Which command lists files in Linux?
ls
cd
cp
pwd
dir
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