` IT Support / Help Desk | Cyizere, Inc.
IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q88: Which virtualization software is open-source?

Citrix
VirtualBox
Parallels
VMware Workstation
Hyper-V

Q89: What is the purpose of two-factor authentication?

Reduce bandwidth
Backup data
Speed up boot time
Increase login security
Encrypt disks

Q90: Which command lists files in Linux?

cp
dir
cd
pwd
ls

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