IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q904: Which virtualization software is open-source?
Parallels
Citrix
Hyper-V
VMware Workstation
VirtualBox
Q905: Which layer of the OSI model deals with routing?
Transport
Application
Session
Data Link
Network
Q906: Which command lists files in Linux?
pwd
ls
dir
cd
cp
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Internal Auditor at Rwanda Women’s Network is a.
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Internal Auditor at Rwanda Women’s Network is a.
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