IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q919: What does 'chmod 755 file.sh' do in Linux?
Compresses file
Deletes file
Encrypts file
Sets read/execute for all, write for owner
Moves file
Q920: Which tool is commonly used for ticketing in IT Support?
Git
Jira
Slack
Zoom
Excel
Q921: Which port is used by SSH by default?
25
443
110
23
22
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