IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q952: What is the default port for LDAP?
389
21
443
636
80
Q953: Which layer of the OSI model deals with routing?
Session
Network
Application
Data Link
Transport
Q954: Which device stores BIOS?
ROM chip
RAM
Cache
Hard disk
CPU
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