IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q94: Which Windows shortcut opens Task Manager?
Alt + Tab
Ctrl + Shift + D
Ctrl + Shift + Esc
Ctrl + S
Ctrl + Alt + T
Q95: Which Windows shortcut opens Task Manager?
Ctrl + Alt + T
Alt + Tab
Ctrl + S
Ctrl + Shift + D
Ctrl + Shift + Esc
Q96: Which type of attack involves sending fraudulent emails?
SQL injection
Phishing
MITM
Brute force
DoS
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