IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q124: Which port is used by SSH by default?
22
23
443
25
110
Q125: Which tool in Windows shows system logs?
Registry Editor
Disk Management
Event Viewer
Task Manager
Device Manager
Q126: What type of storage is SSD?
Flash-based
Optical-based
Magnetic-based
Cloud-based
Tape-based
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