IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q133: Which virtualization software is open-source?
VirtualBox
Citrix
VMware Workstation
Parallels
Hyper-V
Q134: What is the purpose of sudo in Linux?
Check disk space
Execute commands as superuser
Start services
Restart system
Create users
Q135: What type of storage is SSD?
Magnetic-based
Optical-based
Flash-based
Tape-based
Cloud-based
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