IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q136: Which RAID level provides only striping with no redundancy?
RAID 6
RAID 10
RAID 5
RAID 0
RAID 1
Q137: What is the purpose of sudo in Linux?
Start services
Create users
Restart system
Check disk space
Execute commands as superuser
Q138: What is the main function of a firewall?
Compress files
Encrypt emails
Control network traffic
Monitor CPU usage
Assign IP addresses
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