IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q142: What is Group Policy used for?
Install software
Manage user and computer settings
Scan malware
Assign IP addresses
Encrypt emails
Q143: Which device stores BIOS?
ROM chip
Cache
Hard disk
RAM
CPU
Q144: What is the loopback IP address?
127.0.0.1
10.0.0.1
255.255.255.0
192.168.1.1
0.0.0.0
Latest News
Central Secretariat Officer at NAEB is the National.
Feb 23, 2026
Internal Auditor at Rwanda Women’s Network is a.
Feb 20, 2026
