IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q145: Which tool in Windows shows system logs?
Device Manager
Registry Editor
Event Viewer
Task Manager
Disk Management
Q146: What type of storage is SSD?
Magnetic-based
Tape-based
Optical-based
Cloud-based
Flash-based
Q147: Which RAID level provides only striping with no redundancy?
RAID 6
RAID 10
RAID 0
RAID 1
RAID 5
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