IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q163: What is the loopback IP address?
10.0.0.1
0.0.0.0
127.0.0.1
255.255.255.0
192.168.1.1
Q164: What is the main function of a firewall?
Control network traffic
Compress files
Assign IP addresses
Monitor CPU usage
Encrypt emails
Q165: Which port is used by SSH by default?
443
25
22
110
23
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