IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q199: Which virtualization software is open-source?
Hyper-V
Citrix
VirtualBox
Parallels
VMware Workstation
Q200: What is Group Policy used for?
Manage user and computer settings
Install software
Encrypt emails
Scan malware
Assign IP addresses
Q201: What type of storage is SSD?
Magnetic-based
Optical-based
Flash-based
Cloud-based
Tape-based
Latest News
Central Secretariat Officer at NAEB is the National.
Feb 23, 2026
