IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q217: What is the purpose of two-factor authentication?
Reduce bandwidth
Speed up boot time
Increase login security
Encrypt disks
Backup data
Q218: What is the loopback IP address?
10.0.0.1
0.0.0.0
127.0.0.1
192.168.1.1
255.255.255.0
Q219: Which protocol is used to assign IP addresses automatically?
DHCP
FTP
SNMP
DNS
SMTP
Latest News
Central Secretariat Officer at NAEB is the National.
Feb 23, 2026
