IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q223: What is the default port for LDAP?
21
389
636
443
80
Q224: What is the loopback IP address?
10.0.0.1
255.255.255.0
192.168.1.1
127.0.0.1
0.0.0.0
Q225: Which technology allows secure remote desktop connections?
Telnet
RDP
FTP
VNC
SSH
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