` IT Support / Help Desk | Cyizere, Inc.
IT Support / Help Desk

IT Support / Help Desk

his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.

Quiz Questions

Q232: What is the main function of a firewall?

Control network traffic
Encrypt emails
Assign IP addresses
Monitor CPU usage
Compress files

Q233: What type of storage is SSD?

Tape-based
Magnetic-based
Flash-based
Optical-based
Cloud-based

Q234: What is the main function of a firewall?

Encrypt emails
Control network traffic
Compress files
Assign IP addresses
Monitor CPU usage

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