IT Support / Help Desk
his course provides a comprehensive overview of the roles, responsibilities, and skills required for IT Support positions. Participants will gain practical knowledge in troubleshooting hardware and software issues, managing networks, supporting end-users, and maintaining IT infrastructure.
Quiz Questions
Q235: Which tool is commonly used for ticketing in IT Support?
Zoom
Excel
Jira
Slack
Git
Q236: What is the loopback IP address?
192.168.1.1
255.255.255.0
127.0.0.1
10.0.0.1
0.0.0.0
Q237: What is the loopback IP address?
0.0.0.0
127.0.0.1
10.0.0.1
255.255.255.0
192.168.1.1
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Central Secretariat Officer at NAEB is the National.
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